FAQs
Got questions about booking, memberships, or studio policies? Here's everything you need to know before your next class at HomBarre.
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Yes. Memberships auto-renew each month until you cancel.
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Email the studio at least 10 days before your next billing date to request cancellation. We'll send you a cancellation form to complete — once submitted, your cancellation is processed.
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If we don't receive your cancellation request at least 10 days before your billing date, your membership will renew and you'll be charged for another month.
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All sales are final. We don't offer refunds on memberships, class packages, or retail purchases.
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Yes. Email the studio with your requested start and end dates and we'll take care of it.
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Payments are securely processed through our booking platform, Mariana Tek, using Stripe.
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You can cancel up to 8 hours before class starts and receive your credit back with no penalty.
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Late cancellations (less than 8 hours before class) are charged a $15 fee. No-shows are charged $25. If you're on a class package, your credit is still returned to your account after the fee is applied.
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Through the HomBarre app or online
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New clients should arrive 10 minutes early for an equipment tutorial and to sign any waivers. If you arrive less than 5 minutes before class starts, you won't be able to join and your credit will not be refunded.
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We hold your spot for up to 5 minutes after class starts. After that, it may be given to a standby client.
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Join the waitlist if a class is full — spots move often! You'll need a class credit in your account to join, and you'll be notified by email and text if a spot opens up.
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Yes — make sure notifications are turned on and that you're opted in to text messages in your profile on the HomBarre app.
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Up to 30 minutes before the class starts — including overnight for early morning classes. If you don't want to risk being added last-minute, remove yourself from the waitlist ahead of time.
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Yes — the same late cancel and no-show fees apply. Be sure to cancel through the app as soon as you know you can't attend.
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Yes, all new clients sign a liability waiver before their first class.
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Please consult your doctor before starting. If you have an injury, illness, are pregnant, or have any medical condition, get clearance from your physician before your next class, and let your HomBarre instructor know as well so we can make sure the class works for you.
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For everyone's safety and comfort, children aren't permitted in the studio during classes and can't wait unattended in the lobby.
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Yes, occasionally for marketing and social media. If you'd prefer not to be photographed or filmed, just let the studio know in writing ahead of time.
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If you opt in, yes — for things like class reminders, booking and waitlist updates, and occasional promotions. You can receive up to 10 messages per month.
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Reply STOP to any message. To start again, reply START or re-opt in through the app.
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Reach out any time at hello@hombarre.com.
Still have a questions?
Reach out to us at hello@hombarre.com and we'll get back to you as soon as we can.